Frequently Asked Questions (FAQ)
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1. What types of water bottles do you sell?
We offer a wide range of high-quality stainless steel water bottles, including camping bottles with built-in straws and insulated, leak-proof sports bottles. All of our bottles are built for durability, temperature control, and everyday convenience.
2. Are your water bottles BPA-free?
Yes, all our bottles are crafted from premium BPA-free stainless steel and food-grade materials to ensure your safety and health.
3. How long do the insulated bottles keep drinks hot or cold?
Our insulated bottles are designed to keep beverages cold for up to 24 hours and hot for up to 12 hours, depending on the specific model and usage conditions.
4. Are your bottles dishwasher safe?
While many of our bottles are easy to clean, we recommend hand-washing to maintain the integrity of the insulation and the bottle’s exterior finish.
5. Do you offer free shipping?
Yes, we provide fast and free shipping on all orders within eligible regions.
6. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us within 30 days of receiving your item to initiate a return or exchange.
7. Is there a warranty on your products?
Absolutely! All of our water bottles come with a free extended warranty. For full coverage details and claims, please refer to our Warranty Policy.
8. Can I use the bottles for carbonated drinks?
Most of our bottles can handle light carbonation. However, we recommend checking the product specifications. For heavily carbonated beverages, please open carefully.
9. Do you ship internationally?
We currently focus on domestic (U.S.) shipping. If you’re interested in international shipping, please contact our customer support team to see if we can accommodate your request.
10. How can I contact customer support?
You can reach our support team through the Contact Us page or by emailing us directly at support@cleandropfilters.com. We’re here to help with any questions or concerns you may have.